The operating system for hospice agencies
HospiceOps connects scheduling, routes, visits, calls, compliance, and reporting in one live operating layer. Less status chasing for staff. Clearer decisions for leadership. More capacity without more operational drag.
Built for owners, administrators, DONs, and the teams they support. No PHI needed for a walkthrough.
Operations center
Synthetic demo workspace
Today’s route
Ready to optimize
Connected signals
The day stays current
Schedule
Shared day updated
Visit cadence
Requirements rechecked
After hours
On-call routing ready
Less coordination
Keep the day connected when plans change.
Better routes
Find the most efficient stop order in one click.
Earlier action
Surface visit-cadence gaps before late rework.
Faster answers
Turn operating questions into a cited view or export.
The operating leverage
Every manual handoff consumes staff time you already pay for. HospiceOps connects the office and field so fewer updates become phone calls, spreadsheet checks, route rebuilds, and status meetings.
Protect office capacity
The office starts with one ranked view of schedule changes, visit progress, communications, reconciliations, and compliance exceptions.
Protect field capacity
Routes, assigned patients, visit actions, calls, texts, and cited answers stay together in the field app, even when signal does not.
Run with fewer surprises
Visit-frequency rules recheck as the schedule changes. Leadership can see the exception, ask a follow-up, and act while the day is still moving.
Route optimization
Start with the visits already on the schedule. Tap Optimize. HospiceOps compares the stop order, shows the improvement, and lets the clinician apply it. No separate route planner. No rebuilding the day by hand.
Scheduled visits in
Tap Optimize
Review and apply
One change, one connected workflow
A moved visit should not create a schedule edit, a text thread, a route rebuild, a cadence check, and a second status update. HospiceOps keeps the work around the visit connected.
The shared day updates once.
The clinician can optimize the new stop order.
Visit-frequency gaps surface for the office.
One operating view replaces the follow-up loop.
Attention queue
Work the exception
Visit cadence
Review schedule gapReconciliation
Confirm imported updateCommunications
Check unresolved handoffWhich parts of today’s schedule need leadership attention?
Here is the current operating view, grouped by urgency and source.
Operational visibility
Start with the exceptions that create rework and risk. Then ask about census, staffing, schedules, call activity, or visit cadence and get a cited answer, visual, or export without pulling staff into another reporting loop.
The business case survives the field
Operational savings disappear when software creates more work. HospiceOps keeps the field day focused, usable, and connected to the office.
Route data and assigned patients can stay available from encrypted device storage. Visit status actions queue and sync when service returns.
Calls and texts can use one masked agency line with business-hours, on-call, and escalation routing behind it.
The assistant can use authorized patient documents, active agency protocols, and the shared regulatory corpus, with citations in the answer.
Your operation, your numbers
Bring the way your agency works today. We will map the handoffs, show what HospiceOps connects, and identify where staff time can come back. No invented ROI assumptions.
Map my workflow20-minute workflow review
Business information only. No PHI.
Schedule change, route, call, cadence check, or report.
See the staff touches and systems involved today.
Watch what connects, shortens, or surfaces earlier.
Efficiency without a privacy shortcut
Row-level security is enforced on every table.
Each mutation writes an audit event in the same transaction.
Patient and document access follows an access-logged path.
Patient information stays out of logs, analytics, and notifications.
Concrete security architecture, not a certification claim. Ask us to walk you through it.
Straight answers
HospiceOps is the operating layer around the day. It connects scheduling, field work, communications, compliance signals, and reporting. Agency data currently enters through CSV report ingestion, not a claimed live EMR integration.
Today’s route and assigned-patient data can be available from the encrypted device cache. Visit status actions can be recorded offline and synced when connectivity returns.
No. Calls and texts can use the agency line, with business-hours, on-call, and escalation routing behind it.
It can use active agency protocols, a shared regulatory corpus, and patient documents the user is authorized to access. Answers include citations. It is decision support, and important information should still be verified.
See it on your operation
Bring one workflow you use today. We will show how HospiceOps handles the schedule, route, visit follow-through, calls, cadence checks, and reporting around it.
No PHI needed.